Terms of Service

Last Updated: August 11, 2025

Welcome to the SilverCare Home Solutions website (https://silvercarehomesolutions.ca). By accessing and using our services, you agree to be bound by the terms outlined below. Please read carefully.

1. Acceptance of Terms

Using our website and services constitutes acceptance of these terms. We reserve the right to modify these terms and will notify users via the website. Continued use constitutes acceptance of updated terms.

2. Services Provided

We offer home care, nursing, IT support, and related services in Vancouver and the Lower Mainland. Services are subject to availability and scheduling. We do not guarantee specific outcomes from our care.

3. User Responsibilities

Users agree to:

  • Providing accurate information about care needs.
  • Using services for lawful purposes only.
  • Not interfering with website functionality.

4. Payment and Fees

We charge fees as outlined on our packages page (service-packages.html). Payment is required in advance unless agreed otherwise. Refunds are not offered except at our discretion.

5. Intellectual Property

We own the rights to website content, logos, and materials. Personal use is permitted only. Reproduction or distribution without consent is prohibited.

6. Limitation of Liability

We are not liable for damages arising from service use, including indirect or consequential losses. Services are provided "as is" without warranties beyond agreed terms.

7. Termination

We reserve the right to terminate access for violating terms or legal reasons. Termination does not relieve payment obligations.

8. Governing Law

These terms are governed by British Columbia law. Disputes will be resolved in Vancouver courts.

9. Contact Us

For questions regarding these terms, contact us at: